Open to the public. In this session, we’ll explore KCS program design through the lens of all things countable!
Open to the public. Join Michelle Stumpf, Head of Knowledge Management at Celonis and Brian Corcoran, Regional Sales Manager & Global Support SME at SearchUnify as they unpack the foundational elements needed to set your organization up for success before entering the Autonomous Era of Customer Support.
Open to the public. Join Consortium staff as they provide an overview of the recent work of the Members of the Consortium.
Open to the public. Kick off your 2026 with an action plan for engaging the Consortium and its resources.
Open to the public. Hear how the University of Copenhagen is communicating the success of their KCS program.
Open to the public. The premier conference for people shaping the future of customer engagement.
Open to the public. Join us for a recap of the 2026 Summit and hear an update on the great work Consortium Members presented there.
Open to the public. First look at the next era for KCS: the most reliable foundation for both human-assisted and automated customer engagement.
Open to the public. Hear how Giesecke+Devrient solved 's holistic approach to AI and knowledge management.
Hear from Global Payments x Worldpay about their ten years of KCS experience through acquisitions, integrations, and AI experimentations.
Free for Members. It's time for leaders to reposition their department as a revenue and trust engine.
Where forward-thinking experts tackle today's challenges and leave with actionable insights to sustain and scale intelligent organizations.