Available Services
Enhance Leadership, Practitioner Skills, and Strategic Alignment with Tailored Workshops and Assessments
Services Offered by Consortium Staff
Consortium Staff Members provide services for individual Member companies looking for guidance informed by decades of industry experience.
Executive Briefing
Update your leadership team on the state of the industry, the “big why” behind Consortium initiatives, and the experience of other Consortium Members in implementing.
- 2-3 hour session in-person or online, up to 16 attendees
- Tailored to focus on the initiative(s) that are most relevant to your team
- Included for Sponsor or Benefactor Members or Member discount for other levels or Member discount for other levels – see Benefits per Membership Level
Custom Management Workshop
Align your management team on emerging leadership principles and practices to support a highly collaborative, knowledge-centered customer engagement model.
- Half or full day workshop in-person or online, up to 16 attendees
- Strong focus on measurement and tailored to the organization’s needs
- Included for Sponsor or Benefactor Members or Member discount for other levels – see Benefits per Membership Level
Custom Practitioner Workshop
Refresh or introduce ideas for practitioners related to Knowledge Domain Analysis, Intelligent Swarming, Self-Service Measures, Coaching, Strategic Framework, or other Consortium models.
- Half or full day workshop in-person or online, up to 16 attendees
- Included for Sponsor or Benefactor Members or Member discount for other levels – see Benefits per Membership Level
Opportunity Assessment
Assess potential benefits of the organization adopting KCS or Intelligent Swarming and identify strengths and opportunities presented by the current state.
- Virtual or on-site interviews and data collection over several days, engages a variety of people across the organization
- Included for Benefactor Members or Member discount for other levels – see Benefits per Membership Level
Open Space Facilitation
Host a participatory meeting designed for your organization to define opportunities around problem-solving or annual planning. Open Space is a meeting format that provides participants an opportunity to work on the topics that are most important to them.
- Half or full day workshop in-person or online, up to 200 attendees
- Included for Sponsor or Benefactor Members or Member discount for other levels – see Benefits per Membership Level
Executive and Career Coaching
Individual coaching sessions are a place to explore your thinking or approach to a situation, get unstuck about something, set a goal or create a plan, and/or define your values as a leader.
- Confidential one-on-one sessions with ICF certified coach Kelly Murray
- Included for Benefactor Members or Member discount for other levels – see Benefits per Membership Level
Consortium Member Services improve leadership alignment, practitioner skills, and overall service strategy, leading to a more collaborative culture and greater efficiency. Create a clear strategic vision, build momentum, and empower your team to move forward with confidence for sustained success.
