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KCS in Action: AI-Supported Knowledge Management at G+D

Virtual Event
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Virtual Event
June 2 8:00 am 9:00 am PDT
AI-Supported Knowledge Management at G+D. 2 June at 8 am Pacific.

Achim Schreiber and Anja Kunkel from Giesecke+Devrient explain their holistic approach to knowledge management, from search to ticket processing to knowledge acquisition and delivery.

They’ll show how they have effectively leveraged AI and KCS, and the challenges they solved around data quality and accuracy in order to ensure high quality in both structure and content.

As always, there will be time for questions and discussion.

This event will be recorded and shared with registrants.

KCS and Intelligent Swarming are registered service marks of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.