Solution Partners
Technology that turns proven practices into results.
Looking for the right tools to bring Consortium practices into your organization? Our Solution Partners offer platforms and technology designed to support the people, processes, knowledge, and experiences that help organizations improve how they work and deliver value.
KCS Verified Tools
KCS Verified Tools provide a complete set of capabilities that enable all eight KCS practices.
The Consortium’s designation of a technology solution as Verified or Aligned is not a substitute for independent evaluation. Buyers are responsible for conducting their own due diligence and determining whether a solution’s functionality, capabilities, and fit meet their specific requirements.
Are you a solution vendor? Join our Partner Network.
KCS Aligned & Verified Vendor Series

Foundations for Achieving AI-Driven Support & Knowledge Excellence
Michelle Stumpf, the Head of Knowledge Management at Celonis, and Brian Corcoran, the Regional Sales Manager and Global Support Evangelist at SearchUnify discuss how thoughtful strategy and thorough planning have helped Celonis succeed along their AI journey.

KCS Automation in the Age of AI
Arvind Gopal, VP of Product Management and Product Strategy at eGain, demonstrates how to leverage AI capabilities to support and accelerate KCS workflows.
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