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Buy a Fundamentals course AND corresponding exam to save $45 at checkout. Store

Open to Consortium Members only. How do we redesign our organizations as expectations and opportunities shift? What roles and skills are required now?

Open to the public. Hear how the University of Copenhagen is communicating the success of their KCS program.

Open to the public. The premier conference for people shaping the future of customer engagement.

Open to the public. Join us for a recap of the 2026 Summit and hear an update on the great work Consortium Members presented there.

Open to Consortium Members only. Join us in Raleigh, NC to hear about the latest AI implementations by Members, and to help evolve AI guidance.