KCS in Action: Selling the Benefits of a KCS Coaching Program
Virtual Event
This event is open to the public. Learn from a seasoned KCS Coach on how to sell the benefits of a KCS Coaching Program.
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Consortium Events
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Consortium Conversation: Artificial Intelligence & Machine Learning Overview
Virtual Event
This event is open to Consortium Members only. Join Jeff Elser from Oracle for a practical explanation of AI and ML as applied to service.
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Consortium Conversation: KCS with No Staff, No Funding, No Time, and Bad Tools
Virtual Event
17:00 - 18:00 Central Europe Time
This event is open to Consortium Member Only. Join us to explore considerations when resources are limited.
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KCS in Action Roundtables
Virtual Event
The event is open to the public. Join us for small group discussions facilitated by experienced practitioners.
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Member Summit 2023
Join us in person to explore innovative topics around Customer Engagement and hear from Members about their operational experiences. Space is limited, so register soon!
Get Tickets $2,295.00 – $2,995.00