Updating the KCS Licensing Model (Part 2)
Virtual Event
Open to Consortium Members only. Hear how Ping Identity uses a KCS licensing model with just two roles, and brainstorm improvements to the Practices Guide.
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Consortium Events
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Consortium Conversation: Connected Data & Trusted Knowledge
Virtual Event
Open to Consortium Members only. A discussion about the fundamentals required to fulfill the promises of successful self-service and AI implementations.
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KCS Roundtables
Virtual Event
Open to the public. Join us for small group discussions facilitated by experienced practitioners.
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In Person: Knowledge-Sharing for Success
Open to Consortium Members only. Join us in Hannover to discuss challenges and opportunities of knowledge sharing in European organizations.
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KCS in Action: GenAI for KCS
Virtual Event
Open to the public. David Kay from DB Kay and Associates demonstrates over a dozen ways that GenAI can make KCS quicker and easier.
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2023 Year in Review
Virtual Event
Open to the public. Join Consortium staff as they provide an overview of the 2023 work of the Members of the Consortium for Service Innovation.
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Member Summit 2024
Open to Members and non-Members. Explore the intersection of empathy and AI-assisted knowledge sharing.
Get Tickets $2,295.00