Now Nov 16 - 8 am Pacific, 5 pm Central European Time. A panel discussion on the benefits and opportunities offered by a KCS coaching program.
8 am Pacific, 5 pm Central European Time. Michelle Stumpf, KCS Practice Director/Certified Trainer, will lead a panel of seasoned KCS practitioners in this important discussion.
Learn how Parsons deployed KCS into many areas in their company, including IT, HR, Facilities, Security and other internal groups.
Join Executive Director Matt Seaman for a recap of the 2021 Member Summit.
Join us virtually to explore ways to nurture an environment where adaptive people thrive. This event is open to Consortium Members only.
Conversations about the intersection between support and social. This event is open to Consortium Members only.
The Akamai team offers perspectives from three angles: Sponsor, Practitioner & Knowledge Worker.
Let’s talk (KCS) shop: common pitfalls and best practices for KCS implementation with Michelle Stumpf at Upland RightAnswers.
Adaptive leadership builds adaptive organizations. This event is open to Consortium Members only.
Join us for a discussion-based format on a variety of KCS topics.
Robert Mencini, Knowledge Manager at Veritas Technologies, presents how their Knowledge Management Team developed measurable KB activity-based reporting designed to drive the right KCS behaviors.
A conversation with Adam Hansen from F5 about shifting organizational focus to include the requestor perspective.
A European-timed team meeting on KCS program management: considerations, communication, and long-term sustained success. This event is open to Consortium Members only.
Jorge Carrasco describes Quest’s Social Knowledge Domain Expert role.
Tammy Willey, Knowledge Management Strategy Lead at Jacobs Engineering Group, shares their journey with KCS beyond service and support.
How can we best leverage, capture, and share organizational memory?
Unpacking two key aspects of the Intelligent Swarming framework.
Let's get together with fellow Consortium Members to talk about the latest in Intelligent Swarming. This event is open to Consortium Members only.
Join us in a discussion-based format on a variety of KCS topics. This event is open to the public.
If KCS seeks to create content that’s findable and usable by the intended audience, and that’s it, then what else is possible? This event is open to Consortium Members only.