- This event has passed.
April 27, 2021 - 10:00 am - 11:00 am PDT

Jorge Carrasco describes Quest’s Social Knowledge Domain Expert role.
Jorge Carrasco will discuss Quest’s KCS journey and how they built and sustain their Knowledge Domain Expert and Social KDE program. You’ll hear tips and strategies for launching your own SKDE program!
As always, there will be time for questions and discussion.
KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.