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Events For Consortium Members
20 events found.
Events
Team Meeting: The Intersection of ML-LLM-AI and KCS
Virtual Event
Open to Consortium Members only. Save the date for an exploration of the intersection of machine learning, large language models, artificial intelligence, and Knowledge-Centered Service.
Free
Team Meeting: Building a Culture of Coaching
Virtual Event
Open to Consortium Members only. Let's define what a culture of coaching might look like, and explore implications for adaptive organizations.
Free
Member Summit 2024
Open to Members and non-Members. Explore the intersection of empathy and AI-assisted knowledge sharing.
$2,295.00 – $2,995.00
KCS for Engineers + Middle Management Buy-In
Virtual Event
Open to Consortium Members only. Hear how Calix is approaching a KCS implementation with their engineering team.
Free
Consortium Office Hours: Membership Navigator
Virtual Event
Open to Consortium Members only. Help us help you help more Members!
Free
Team Meeting: Thoughtful and Strategic Automation
Virtual Event
Open to Consortium Members only. Let's explore a scalable and sustainable model to carry us forward through many types of technology changes!
Free
Consortium Office Hours: Mid-Year Review
Virtual Event
Open to Consortium Members only. Bring your questions and hear what fellow Members have been up to.
Free
Intelligent Swarming: Adopting in Waves at Autodesk
Virtual Event
Open to Consortium Members only. Hear how Autodesk has implemented Intelligent Swarming.
Free
Automation for KCS Program Managers
Virtual Event
Open to Consortium Members only. Automation for the Program Management aspects of KCS.
Free
Measuring Self-Service and Other Digital Channels
Virtual Event
Open to Consortium Members only. Catch up on the latest guidance from Consortium Members and help shape the next iteration of a popular resource!
Free
Q3 2024 – Quarterly Recap LIVE!
Virtual Event
Open to Consortium Members only. An in-depth look at the latest resources for Consortium Members.
Free
KCS + Outsourcing
Virtual Event
Open to Consortium Members only. Bring your questions about and experience with KCS in outsourced environments.
Free
Accidentally Imposing Your Org Chart Onto Your Customer Experience
Virtual Event
Open to Consortium Members only. Let's discuss how we sometimes accidentally let internal operations negatively affect customer experience.
Free
KCS and Collaboration for Automation Health
In person for Consortium Members only. Join us in Barcelona to hear how KCS and collaboration practices allow for healthy and successful automation and AI implementations.
Free
Embracing & Improving Collaboration: Tending to Remote Teams
Virtual Event
Open to Consortium Members only. Madison Hoffman at Zendesk offers a look at what remote teams need to be successful.
Free
Reimagining Customer and Employee Experiences in the Age of AI
Virtual Event
Open to Consortium Members only. A deep dive into what's possible for customer and employee experience with emerging technologies at our disposal.
Free
Nurturing Adaptive Workforces: Human-Centered Roles in an AI-Driven World
Virtual Event
Open to Consortium Members only. Follow-up from Summit 2025 Open Space: Can we identify indicators, metrics, and outcomes that matter most in this new era of work?
Free
Evolve Loop in Motion: Applying AI to Knowledge Domain Analysis
Virtual Event
Open to Consortium Members only. Follow-up from Summit 2025 Open Space: How can we use AI to supercharge Evolve Loop activities?
Free
KCS in Action Lab: The Intersection of KCS and AI
Free for current Members and $125 General Admission for non members. Make the most of your KCS program while strategically incorporating AI for even greater benefits.
$125.00