Virtual Event
- This event has passed.
Virtual Event
October 3, 2024 – 8:00 am – 9:00 am PDT
A gathering for anyone with questions about or experience with outsourcing and KCS!
Potential questions and challenges to discuss:
- Contracts + performance and contribution measures
- Licensing and Coaching
- Workflow and knowledge ownership across internal and outsourced teams
- Onboarding and training
- Language, cultural, or time zone differences
- Tool and system integration
- Alignment, motivation, rewards, and recognition
KCS and Intelligent Swarming are registered service marks of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.