Q2 2024 Recap

Halfway through 2024, we have hosted 42 events or working sessions with Members, Trainers, and the wider community. That’s a lot of co-creation and experience-sharing!

Our in-person Member Summit 2024 was a highlight, while we continue to connect virtually with so many folks.

Save the date! We’d love to see you March 25-27, 2025 in Atlanta, Georgia for our annual in-person Summit! Get notified when registration opens.

Consortium Summit 2025: March 25-27, 2024 at the Thompson Hotel in Atlanta, Georgia.
Members and non-Members alike are invited to join us as we delve into the work of the previous year and explore what’s coming next.

Public Event Recordings & Recaps

Consortium Members generously share much of our intellectual property, under Creative Commons License, in the Consortium Digital Library

A screen shot from LinkedIn featuring words from Jennifer Crippen of DB Kay & Associates: "Another great session today continuing the conversations about KCS transformation! I heart Travis Myers' comment in chat: 'Slow is smooth and smooth is fast.'"

Member-Only Recordings & Resources

Links in this section are accessible to Consortium Members via login. If you are a Member and need access, please contact support@serviceinnovation.org.

Behind The Scenes

We are exploring how to improve our KCS and Intelligent Swarming training experience and expect to share more details later this year.

Several working groups are continuing to meet regularly over the summer. We’ll host more Member-only and public events in September and beyond.

See previous updates in Q1 2024 Recap – New Event Series for KCS Enthusiasts!


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