KCS Aligned & Verified Vendor Series

KCS Aligned & Verified Vendor Series

KCS Aligned and Verified vendors present on KCS best practices, case studies, benefits realized, examples of KCS with specific tools, and new KCS-related functionality.

View Consortium Events for upcoming Aligned & Verified webinars or see previous webinars below.

Learn how to get KCS v6 Aligned or get KCS v6 Verified.

Latest News

  • Using Change Management to Enable KCS

    Using Change Management to Enable KCS

    “KCS is not something we do in addition to solving problems. KCS is the way we solve problems.” Implementing KCS as the way we solve problems requires considerable change for…

  • Getting Started with AI

    Getting Started with AI

    At a recent meeting focused on AI and Automation for Customer Engagement, we had the opportunity to explore how the Predictive Customer Engagement model has evolved over the years, and…

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