Big News: The Service Innovation Learning Center Just Got a Major Upgrade!
We’re thrilled to announce our all-new Service Innovation Learning Center, where you will find self-paced online training and certification for KCS and Intelligent Swarming!
It’s a complete platform transformation—modern, intuitive, and designed with your needs in mind. With streamlined e-commerce checkout and a vastly improved user experience, it’s never been easier to align and empower your teams with the right training to meet today’s challenges.
The Service Innovation Learning Center is where teams come to set shared context for KCS and Intelligent Swarming journeys.
Offerings include:
- Defining Digital Transformation
- KCS v6 Fundamentals and Certification
- Managing a Knowledge Centered Workforce
- Intelligent Swarming Fundamentals and Certification
Friendly reminder that most levels of Consortium Membership include annual seats to each training in the Service Innovation Learning Center!
Whether you are onboarding new employees, preparing for an instructor-led KCS v6 Practices Workshop, or providing teams with a refresher on these topics, the Service Innovation Learning Center is the place to start.
“The launch of the new Service Innovation Learning Center marks a pivotal moment for the Consortium for Service Innovation. This upgrade is a reflection of our commitment to delivering exceptional training and certification experiences that empower organizations to innovate and thrive. We now have a platform that will support the evolution of our Members and broader community.”
-Matt Seaman, Executive Director, Consortium for Service Innovation
Save the Date: February 27
We’re hosting a special event to showcase how organizations are embedding our training into their employee experiences—enhancing onboarding, upskilling, and overall team success. You’ll also have the opportunity to connect with experts who can help you make the case for and incorporate training into your own strategy.
Cheers to investing in the knowledge and skills your teams need to thrive!
Learn More and Register for the Event
Let’s make 2025 a year of innovation and growth—together!