The Consortium for Service Innovation hit an incredible milestone this week: 10,000 certified professionals in Knowledge-Centered Service (KCS)!

This achievement by so many people across 73 different countries is a testament to the dedication, hard work, and collaborative spirit of our Members, Certified Trainers, and Aligned Service Providers.
Together, we continue to develop and evolve KCS into an impactful knowledge-management practice recognized industry-wide. As the only authorized certifying organization for KCS, we are immensely proud to represent over 30 years of contributions from so many passionate individuals.
A huge congratulations to everyone who has committed themselves to learning and becoming KCS certified! Your dedication is shaping the future of knowledge management.
Matt Seaman, Executive Director

Congratulations on achieving this milestone. It is a leading indicator to the tremendous value that KCS has delivered to the industry and the thousands of companies that have been influenced by KCS. Our community will continue to grow as our journey will never end.
And congratulations to each and every one of the 10,000 KCS certified professionals.