Arnfinn Austefjord has announced that he will be leaving the Consortium for Service Innovation effective December 31, 2023.
Over the past five years, Arnfinn has been a great partner to our Members and the wider KCS community. We are especially grateful for his efforts in merging the KCS Academy into the Consortium, professionalizing our learning management system, and launching widely-shared certification badges. As the lead for many of the KCS community activities, Arnfinn has engaged thousands of people through KCS in Action webinars as well as Consortium meetings and workshops. He has built long lasting relationships with Consortium Members, Aligned and Verified partners, and people across the services industry as a whole.
Named a Consortium Innovator in 2017, Arnfinn has a long history of participation in and contribution to the Consortium community, and we look forward to continuing to have him be a valuable contributor in the future. Join us in wishing him well!