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| 0 events, | 0 events, | 0 events, | 1 event,This event is open to Consortium Members only. Due to COVID-19, this has shifted from a two-day in-person event to an online-only event. One of the most important things we can do to sustain interest in KCS is to provide to knowledge workers visibility to the impact their KCS work is having. As we… | 0 events, | 0 events, | |
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| 0 events, | 0 events, | 0 events, | 0 events, | 1 event, - Lynda King from ServiceNow will talk about her experience using KCS to improve time to resolution for technical support agents. As always, there will be time for questions and discussion. KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member… | 0 events, | 0 events, |
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