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Enhancing KCS Roles Team Meeting (Online)

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May 13, 2020 - 9:00 am - May 14, 2020 - 1:00 pm PDT

 This event is open to Consortium Members only.  Due to COVID-19, this has shifted from a two-day in-person event to an online-only event.


One of the most important things we can do to sustain interest in KCS is to provide to knowledge workers visibility to the impact their KCS work is having.

As we think about the evolution of KCS, an opportunity is emerging to enhance the KCS roles of Coach and Knowledge Domain Expert.

  • A coach provides visibility to impact on a personal level by creating an opportunity for people to reflect on their own learning and growth
  • A KDE provides visibility to impact on a programmatic level by helping discover and communicate patterns and trends in the knowledge base

Join us to explore ways we could enhance these key KCS roles. What resources do they need to be the most successful?


Agenda Coming Soon

Wednesday 9:00 am to 1:00 pm PDT
Thursday 9:00 am to 1:00 pm PDT


Dial in information is provided in the confirmation email.
This meeting is open to Consortium members only.


May 13, 2020 - 9:00 am PDT
May 14, 2020 - 1:00 pm PDT




Consortium for Service Innovation
Consortium for Service Innovation