Loading Events

« All Events

KCS in Action: Improving Time to Resolution

May 28 - 9:00 am - 10:00 am PDT

Lynda King from ServiceNow will talk about her experience using KCS to improve time to resolution for technical support agents.

As always, there will be time for questions and discussion.

KCS is a registered service mark of the Consortium for Service Innovation.  By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.

Venue

Zoom

Organizer

KCS Academy
Website:
http://www.thekcsacademy.net