- This event has passed.
January 21, 2021 - 9:00 am - 10:00 am PST
This event is open to Consortium Members only.
Join Kelly Murray from the Consortium for Service Innovation for a conversation around social media and communities as support channels. Previous Consortium work has led us to three tenets to govern these interactions:
- Monitor, Listen, and Learn
- Let Social Support Social
- Improve, Inform and Influence
Are these still in play today? Let’s discuss, and see what current questions and future work looks like in this area.