A new case study is up on the KCS Resources page at the KCS Academy:
HP has validated the long time Consortium assertion: publish most of what you know, quickly, to your customers and it will dramatically improve customer success with self-service.
A new case study is up on the KCS Resources page at the KCS Academy:
HP has validated the long time Consortium assertion: publish most of what you know, quickly, to your customers and it will dramatically improve customer success with self-service.
very interesting as we are considering a similar Project