KCS Roundtables – Sharing Best Practices and Ditches to Avoid

We recently hosted an engaging KCS Roundtables with breakout rooms on five popular topics:

  • Getting started on your KCS journey 
  • Launching and sustaining a KCS coaching program 
  • Maximizing KCS with an effective Knowledge Domain Analysis (KDA) program 
  • Measuring the success of your KCS implementation 
  • Improving the effectiveness of the Self-service and Community experience

To allow for open and transparent discussion among the participants, we don’t record KCS Roundtables.

Consortium Resources Shared

Participant Recommended Resources

We enjoyed hosting 75+ folks from all over the world for these great discussions.

Attendee locations at the KCS Roundtables
Locations shared by attendees in the chat

Great session! My 1st time – I’ll be back 🙂

Niclas Frandsen

Huge thanks to our KCS Roundtable hosts for a great event!

🙌 Sander van der Moolen

🙌 Jessica Wu

🙌 Daniel Miller

🙌 Christina Roosen

🙌 Beth Haggett, MSW, LCSW, Ph.D., NBC-HWC, Master Coach

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