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July 14, 2020 - 10:00 am - 11:00 am PDT
Knowledge Domain Analysis is how we identify and communicate the benefits of our KCS implementation.
Join Monique Cadena from Akamai and Kelly Murray from the Consortium for Service Innovation for a conversation around building executive support for the Knowledge Domain Analysis function in our organizations. How have you been successful? What challenges do you face?
This call is open to Consortium Members only.