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KCS in Action: Building a Strategic Framework

October 20 - 8:00 am - 9:00 am PDT

Learn how to use Visual Thinking to create a Strategic Framework.

A strategic framework is a powerful tool that enables you to link KCS benefits to your organization’s goals. Sometimes creating them can feel overwhelming.

Kai Altenfelder, KCS Certified Trainer at Pro Accessio, will demonstrate how a Strategic Framework Canvas and the use of the Visual Thinking technique can ease the creation process.

As always, there will be time for questions and discussion.


KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.




KCS Academy