Congratulations to the Consortium Members awarded “Best Web Support Sites of 2012” by the Association of Support Professionals!
From the announcement:
“The award winners were selected by a panel of judges with expertise in Web support design and implementation, using a scoring system based on 25 separate performance criteria. The evaluation process covers the following areas:
- Overall usability, design and navigation
- Knowledgebase and search implementation
- Interactive features
- Customer experience
- The major site development challenge”
For more information, visit the Association of Support Professionals.