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KCS in Action: Helping Managers Understand KCS

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August 26, 2020 - 8:00 am - 9:00 am PDT

How Tyler Technologies helps managers grow their understanding of KCS.

Libby Healy from Tyler Technologies walks us through her KCS training for managers and discusses the manager-training sweet spot: actionable information between detailed knowledge worker training and high-level leadership strategy.

As always, there will be time for questions and discussion.

KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.


August 26, 2020
8:00 am - 9:00 am PDT


KCS Academy
KCS Academy