Member Summit 2024 will happen at the Crescent Hotel Fort Worth. Dress is business casual. There is an outdoor patio and firepit, and our group dinner takes place across the street from the hotel; please be prepared for the weather.
- We will gather in the Crescent Ballroom unless otherwise noted
- Summit presentations on the wiki (password required)
- Put Open Space notes here! (Google Slides)
Monday, April 8
1:41 pm Total Solar Eclipse – Please note potential traffic insanity, especially after the eclipse. There will be eclipse glasses available at the Crescent Hotel.
5-6:30 pm Welcome Reception (Crescent Courtyard)
Tuesday, April 9
8:00 am Breakfast (Courtyard)
9:00 am Welcome & Context – Matt Seaman, Consortium
- Welcome and overview of the Consortium’s work
- AI, Adaptive Organizations, and the Feeling Economy
10:15 am Break
10:45 am Driving Employee and Customer Efficiency and Experience with Generative AI – Romain Garcia, PTC
11:15 am Supporting Humans Through Change – Kelly Murray, Consortium
11:30 am Embracing & Improving Collaboration: Tending to Remote Teams – Madison Hoffman, Zendesk
12:00 pm Lunch (Courtyard)
1:30 pm Breakout Sessions
Intelligent Swarming By the Book: Adopting in Waves at Autodesk – Royce Abel, Autodesk (Gallery)
Empowering Champions: the KCS Journey at proALPHA – Nicole Quarti and Christian Matzke, proALPHA
2:15 pm Break
2:30 pm Breakout Sessions
Course Correcting: When Conversations Go Off the Rails – Lana Kosnik, Upland RightAnswers, Kendall Brenneise, F5, and Jessica Peralta, Calix (Gallery)
Doing More with Less: Dealing with Outsourcing, Machine Translation, and Innovation in a World Full of Constraints – Sarah Thomas Hamm, Blizzard Entertainment
3:15 pm Break
3:30 pm Art, Empathy, and Artificiality – Nick Bontrager, Associate Professor of New Media Art at TCU
4:30 pm Adjourn
6:30 pm Reception & Group Dinner at The Modern Art Museum of Fort Worth (across the street from the hotel)
Wednesday, April 10
8:00 am Breakfast (Courtyard)
9:00 am Open Space Set Up
Open Space is a facilitation technique that capitalizes on the collective experience and intellectual capabilities of those present. It is a very effective method for problem-solving or defining opportunities when the outcome is not known; please bring your challenges and opportunities and we’ll build the day’s agenda together!
9:45 am Open Space Session One (various locations)
10:45 am Break
11:00 am Open Space Session Two
12:00 pm Lunch (Courtyard)
1:30 pm Open Space Session Three
2:30 pm Break
2:45 pm Open Space Session Four
3:45 pm Open Space Debrief and Happy Hour (Courtyard)
4:45 pm Adjourn (Dinner on your own)
Thursday, April 11
8:00 am Breakfast (Courtyard)
9:00 am Welcome Back and Member Perspectives – Sara Feldman, Consortium
- KCS in Pre-Sales at Oracle – Pat McBride, Oracle
- Cultivating KCS Buy-in – Jessica Wu and Monika Virmani, Alation
10:00 am Break
10:30 am Member Perspectives – Matt Seaman, Consortium
- Outside the AI Box – Travis Myers, JLG
- Navigating, Supporting, and Advocating for Major Change – Andrea Hughes, SAS
11:15 am Closing the Loop – Matt Seaman, Consortium
- Ongoing Consortium work and ways to get involved
- Summary, key takeaways, and wrap up
12:00 pm Adjourn