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Team Meeting: Next-Gen Knowledge Sharing

Virtual Event Virtual Event
Virtual Event Virtual Event
June 6 8:00 am June 7 11:30 am PDT

June 6 & 7 from 8 am to 11:30 am Pacific

Save the date for an exploration of the future of knowledge delivery, including topics like:

  • Microcontent: does the current KCS article template support it?
  • Has the article outlived its usefulness?
  • Who owns the next generation of in-product support? How does in-product knowledge get updated?
  • How do we deliver the right knowledge to the right people? Defining and designing for levels of visibility and access between internal, partners, and customers.

Consortium Member

Open to Consortium Members only


KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.