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Team Meeting: KnowledgeOps

Virtual Event Virtual Event
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July 12, 2022 - 9:00 am - July 13, 2022 - 12:00 pm PDT

Virtual Event Virtual Event

July 12 & 13, 9am–12p Pacific. This event is open to Consortium Members only.

In our last Team Meeting, we explored the idea of Knowledge being similar to Product functions and discovered that, perhaps, Knowledge programs are more similar to a DevOps model. Both DevOps and KCS include a focus on principles and practices, roles, workflows, team culture, and tools as a means of continuous improvement.

Let’s explore:

  • What are the similarities and differences?
  • Can aspects of a DevOps model benefit our Knowledge programs?
  • What other interesting connections can advance our thinking of Knowledge?

Per Wikipedia: DevOps is characterized by key principles: shared ownership, workflow automation, and rapid feedback.
Per AWS: DevOps is the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes.


July 12, 2022 - 9:00 am PDT
July 13, 2022 - 12:00 pm PDT
Event Category:


Consortium for Service Innovation
Consortium for Service Innovation