June 27 – 8:00 am – June 28 – 12:00 pm PDT

During this workshop, participants will learn:
• The KCS Practices: context, benefits, and the operational model
• Performance assessment and measures for success
• Leadership responsibilities for motivating staff
• How to effectively communicate KCS throughout the organization
2 Days (3.5 hours each day of instruction)
8:00AM – 12:00PM Pacific Time
(11:00AM – 3:00PM Eastern Time)