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KCS Leadership Overview

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July 26, 2023 9:00 am 5:00 pm Eastern Standard Time
Upland RightAnswers logo

This 1-day KCS Leadership Workshop delves into KCS concepts and develops the skills needed to successfully lead a knowledge-centered organization.

In this 1-day workshop you will:

  • Develop a clear understanding of the leadership requirements to successfully adopt KCS and optimize it through continuous improvement
  • Identify the link between the organization’s goals and KCS
  • Gain an appreciation for the KCS principles and practices
  • Understand value-based metrics in evaluating employees
  • Learn how to develop an environment that motivates employees
  • Create excitement about and buy-in for KCS