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KCS in Video – showing off a new resource!

Virtual Event Virtual Event
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Virtual Event Virtual Event
July 13, 2023 8:00 am 9:00 am PDT
KCS in Video Consortium Conversation for Members on July 13

We will show off the new Video Plan resource and feature two Members who have already put it to use: Holly Palmer from F5 and Russell Horton from Motorola Solutions.

Based on an Open Space session at the September 2022 Member Summit – Incorporating video content into KB articles – a working group formed to further explore the topic. After 8 meetings between November 2022 and June 2023, the group has a great new Video Plan resource to share with Consortium Members!

Please join us to see what this group accomplished and share your thoughts about incorporating videos into your KCS strategy.

Huge thanks to everyone who contributed throughout the working group!

  • Amy Dotson, Smarsh
  • Andy Koopmans, F5
  • Arun Vats, Ericsson
  • Brian Smith, F5
  • Caroline Ribeiro, VisionWillow
  • Chris Noakes
  • Christina Roosen, Akamai
  • Dave Strewart, Akamai
  • Drew Claybrook, NetApp
  • Elizabeth Mattson, AARP
  • Erhan Genel, Oracle
  • Holly Parmer, F5
  • Janine Deegan, Smarsh
  • Jason O’Donnell, Autodesk
  • Jeremy Henricks, Broadcom
  • Jewel Jones, ADP
  • Jill Devine, F5
  • Kai Altenfelder, pro accessio
  • Mark Churchill, Rockwell
  • Mayank Sharma, VisionWillow
  • Padma Sai Prasad, NetApp
  • Romain Garcia, PTC
  • Russell Horton, Morotola
  • Terry Kim, RWS Group