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KCS in Action Roundtables

Virtual Event Virtual Event
Virtual Event Virtual Event
April 5 8:00 am 10:00 am PDT

Join us for our popular KCS Roundtables, a discussion-based format on a variety of topics.

When the call begins you will have the opportunity to select two 45-minute sessions facilitated by expert KCS practitioners, on topics including:

  • Getting started on your KCS journey
  • Launching and sustaining a KCS coaching program
  • Maximizing KCS with an effective Knowledge Domain Analysis program
  • Measuring success of your KCS implementation
  • Improving the effectiveness of the self-service experience

General Admission

Open to Public


KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.