November 20 – 9:00 am – November 21 – 5:00 pm CET
Designed for anyone in the role of KCS Coach or Support Coach. The workshop imparts the skills and techniques needed to encourage, inspire and facilitate change.
Subjects:
- Understand the role of the KCS coach and what makes it effective
- the coaching process, including tools, techniques and influencing skills
- How to maximize the benefits of motivation, reward and recognition
KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.