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KCS Coach Workshop

November 20 9:00 am November 21 5:00 pm CET

Designed for anyone in the role of KCS Coach or Support Coach. The workshop imparts the skills and techniques needed to encourage, inspire and facilitate change.


  • Understand the role of the KCS coach and what makes it effective
  • the coaching process, including tools, techniques and influencing skills
  • How to maximize the benefits of motivation, reward and recognition




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KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.