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2023 Year in Review

Virtual Event Virtual Event
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Virtual Event Virtual Event
December 12, 2023 8:00 am 9:00 am PST
2023 Year in Review: 12 Dec at 8 am Pacific

Members and non-members alike are invited to join Consortium staff as they provide an overview of the recent work of the Members of the Consortium for Service Innovation, including:

  • Distilling the KCS Adoption & Transformation Guide
  • KCS Coaching for Managers
  • Team meetings on AI and Automation for Customer Engagement as well as Next-Gen Knowledge Sharing
  • Summaries of the 2023 Executive Summit and Leadership Committee meetings
  • What’s ahead for 2024

KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.