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Consortium Member Update
December 16, 2021 - 8:00 am - 9:00 am PSTFree
A year-end summary on the work of the Consortium for Service Innovation.
Members and non-members alike are invited to join Matt Seaman, Kelly Murray, Arnfinn Austefjord, and Sara Feldman as they provide an overview of the recent work of the Consortium for Service Innovation, including:
- Understanding Success by Channel: self-service and communities
- Member experience with culture and hiring in the new normal
- Summaries of recent team meetings
- Summaries of the 2021 Member Summit and the Leadership Committee meeting
- What’s ahead for 2022