Summit 2025 will happen at the Thompson Atlanta – Buckhead. Dress is business casual. There is an outdoor patio and firepit in case you want to come prepared for the weather.
- We will gather in the Cresthaven Ballroom unless otherwise noted
- Summit presentations on the wiki (password required)
- Put Open Space notes here! (Google Slides)
Monday, March 24
5-6:30 pm Welcome Reception (Tesserae – top floor of the hotel)
Tuesday, March 25
Morning: general session exploring the convergence of knowledge, people, and AI and how the interaction layer is where reality occurs. Afternoon breakout sessions will feature current work of Consortium Members.
8:00 am Breakfast (Dirty Rascal)
9:00 am Welcome & Context – Matt Seaman, Consortium
- Reality is in the Interaction: The Convergence of Knowledge, People, & AI
10:15 am Break
10:45 am Real Use Cases: AI Implementations in Action – Matt Seaman from Consortium, Kendall Brenneise from F5, and Albert Myles from Red Hat
11:15 am Nurturing an Adaptive Workforce – Kelly Murray, Consortium
12:00 pm Lunch (Dirty Rascal)
1:30 pm Breakout Sessions
Why KCS is More Important Than Ever: An Executive Conversation – David Kay and Jennifer Crippen, DB Kay & Associates
Intelligent Swarming Success: Reputation Models and More – Chris Best, Ping Identity, and Royce Abel, Autodesk
2:15 pm Break
2:30 pm Breakout Sessions
A Thoughtful Approach to a KCS Implementation – Heather Ausmus, Twilio
A Thoughtful Approach to Monitoring an AI Implementation – Koree Mires, Cisco
3:15 pm Break
3:30 pm Breakout Sessions
Leveraging Knowledge Domain Analysis to Spark Organizational Buy-In – Mark Churchill, Rockwell Automation
We Leapt Before We Looked: What Happens When You Start with an AI Use Case No One Wants Carly Thomas & Shari Wennes, SAP
4:30 pm Adjourn
6:30 pm Reception in the Study (ground floor)
7:30 pm Group Dinner at Tesserae (top floor)
Wednesday, March 26
8:00 am Breakfast (Dirty Rascal)
9:00 am Open Space Set Up
Open Space is a facilitation technique that capitalizes on the collective experience and intellectual capabilities of those present. It is a very effective method for problem-solving or defining opportunities when the outcome is not known; please bring your challenges and opportunities and we’ll build the day’s agenda together!
Previous topics have included:
- AI use cases for customer service
- Knowledge enablement for large enterprises
- Intelligent Swarming tools and approaches
- Knowledge teams leading prompt engineering efforts
- Measuring significance instead of success
9:45 am Open Space Session One (various locations)
10:45 am Break
11:00 am Open Space Session Two
12:00 pm Lunch (Dirty Rascal)
1:30 pm Open Space Session Three
2:30 pm Break
2:45 pm Open Space Session Four
3:45 pm Open Space Debrief and Happy Hour (Ballroom)
4:45 pm Adjourn (Dinner on your own)
Thursday, March 27
We’re back together for a handful of presentations and to get clarity on takeaways from the week; getting ready to return to the day-to-day with new ideas and new connections.
8:00 am Breakfast (Dirty Rascal)
9:00 am Introducing the AI Blueprint – Matt Seaman, Consortium
- A guide for successful automation and AI implementations
9:15 am Executive Interview: AI strategy, long term goals, and expectation management – Joe Muehlhauser from Tekion, Joe Lombardo from ConnectWise, and Laurel Poertner from F5
10:00 am Break
10:30 am Put Some “Pie” in Your AI Benefit Calculation – Ryan Mathews, NetApp
11:15 am Consortium Resources & Events: The Future We’re Building Together – Sara Feldman, Consortium
- How Members shape the Consortium, community-driven resources, and opportunities to influence what’s next.
11:30 am Closing the Loop – Matt Seaman, Consortium
- Summary, key takeaways, and wrap up
12:00 pm Adjourn