Virtual Event
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Virtual Event
July 11 – 8:00 am – 9:00 am PDT
Recent developments in generative AI language models are affecting the way we, and our customers, create and use knowledge to solve issues.
Sariel Moshe from xFind.ai will explore new capabilities and concepts AI is introducing into the customer support workflow, chief among them the developing shift from reactive to proactive support, and how they will affect the way support leaders structure and focus the efforts of their teams.
xFind.ai is one our our newest KCS Aligned Vendors