KCS Tools & Services

The KCS Academy, in partnership with Members from the Consortium for Service Innovation, has developed a list of minimum functional criteria and a set of scenarios through which vendors demonstrate their tools’ ability to support the latest version of the KCS practices.

KCS v6 Verified Tools provide comprehensive functionality and the technology platform that enables all eight KCS practices.

KCS v6 Aligned Tools or Services enhance a specific KCS Practice or technique and compliment the KCS v6 Verified tools.

KCS Aligned and Verified Webinar Series

Learn more about KCS Aligned and Verified tools in this series of webinars. Vendors present on KCS best practices, case studies and benefits realized, best practices for deploying KCS with specific tools, and new KCS-related functionality.