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Consortium Conversation: Knowledge Content and Customer Success
Consortium Conversation: Knowledge Content and Customer Success
How can we best leverage, capture, and share organizational memory?
Free
Consortium for Service Innovation
A non-profit alliance of service and support organizations focused on innovation around customer engagement, productivity, and success.
How can we best leverage, capture, and share organizational memory?
Tammy Willey, Knowledge Management Strategy Lead at Jacobs Engineering Group, shares their journey with KCS beyond service and support.
A European-timed team meeting on KCS program management: considerations, communication, and long-term sustained success. This event is open to Consortium Members only.