Member Summit 2024

Open to Members and non-Members. Explore the intersection of empathy and AI-assisted knowledge sharing.

$2,295.00 – $2,995.00

Team Meeting: Building a Culture of Coaching

Virtual Event Virtual Event

Open to Consortium Members only. Let's define what a culture of coaching might look like, and explore implications for adaptive organizations.

Free

Team Meeting: The Intersection of ML-LLM-AI and KCS

Virtual Event Virtual Event

Open to Consortium Members only. Save the date for an exploration of the intersection of machine learning, large language models, artificial intelligence, and Knowledge-Centered Service.

Free

KCS Beyond Support & Services

Virtual Event Virtual Event

Open to Consortium Members only. Hear how Members at Oracle are implementing KCS in a pre-sales environment.

Free

In Person: Knowledge-Sharing for Success

pro accessio - Hannover Sutelstr. 71, Hannover, Germany

Open to Consortium Members only. Join us in Hannover to discuss challenges and opportunities of knowledge sharing in European organizations.

Free

Updating the KCS Licensing Model (Part 2)

Virtual Event Virtual Event

Open to Consortium Members only. Hear how Ping Identity uses a KCS licensing model with just two roles, and brainstorm improvements to the Practices Guide.

Free

Updating the KCS Licensing Model

Virtual Event Virtual Event

Open to Consortium Members only. Hear how NetApp has adapted a KCS licensing model that accommodates internal and partner teams, and brainstorm improvements to the Practices Guide.

Free

KCS in Video – showing off a new resource!

Virtual Event Virtual Event

Open to Consortium Members only. Join us to learn what this working group accomplished and share your thoughts about incorporating videos into your KCS strategy.

Free

Team Meeting: Next-Gen Knowledge Sharing

Virtual Event Virtual Event

Open to Consortium Members only. Join us for an exploration of the future of knowledge delivery.

Free

Member Summit Recap

Virtual Event Virtual Event

This event is open to the public. Join us for a summary of the 2023 Member Summit.

Free

Member Summit 2023

Rancho Bernardo Inn 17550 Bernardo Oaks Dr, San Diego, California, United States

Join us in person to explore innovative topics around Customer Engagement and hear from Members about their operational experiences. Space is limited, so register soon!

$2,295.00 – $2,995.00

Team Meeting: Connecting the Dots on Coaching

Virtual Event Virtual Event

Open to Consortium Members only. Help make the connection between coaching and organizational transformation.

Free

Scoping the Topic: Coaching for Transformation

Virtual Event Virtual Event

Open to Consortium Members only. Help build the agenda for the Connecting the Dots on Coaching Team Meeting scheduled for February 2023.

Free