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February 24 – 9:00 am – February 25 – 4:00 pm GMT

A Consortium Member meeting in London to discuss Evolve Loop practices, including:
- Starting and maintaining Knowledge Domain Analysis programs
- KDA success measures and communication
- The impact of AI on Knowledge Domain Expert tasks including data governance, accuracy, and cleanup
Logistics
From Heathrow Airport, the Elizabeth line will get you close to the office.
Hotels within walking distance of the office:
The local Marriott/ Hilton / Premier Inn are good options too.
Agenda
DAY 1: Tuesday 24 February
- 09:00 Welcome and Introductions –Kelly Murray, Consortium
- 10:00 Break
- 10:15 The Evolve Loop is the Whole Point –Matt Seaman, Consortium
- 11:00 KCS at ConnectWise –Joe Lombardo and Kate Heuker, ConnectWise
- 12:00 Lunch
- 13:30 KCS.next and Knowledge Optimization –Kelly Murray, Consortium
- 14:15 Break
- 14:30 AI + KDA: What’s Happening in the World? – Show & Tell
- 15:15 AI for Knowledge Domain Analysis – Group Discussion
- 16:00 Adjourn
DAY 2: Wednesday 25 February
- 09:00 Open Space Sessions: Capitalizing on the collective experience and interests of those in the room
- 09:30 Open Space Session I
- 10:15 Break
- 10:30 Open Space Session II
- 11:15 Open Space Debrief
- 12:00 Lunch
- 13:30 Two-Sentence Success Stories: Communicating Our Value – Group Discussion
- 14:15 Break
- 14:30 Fulfilling the Demand for Knowledge – Group Discussion
- 15:30 Summary and Wrap Up
- 16:00 Adjourn
KCS and Intelligent Swarming are registered service marks of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.
