Knowledge with AI, Knowledge from AI, Knowledge for AI

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June 9 – 9:00 am – June 10 – 4:00 pm
Knowledge with/from/for AI

A Consortium Member meeting in Raleigh, North Carolina to explore the difference between Knowledge with AI, Knowledge from AI, and Knowledge for AI.

Pursuing specific Use Cases for AI has been part of implementations for several years now, and Members have begun to differentiate their approaches.

For Example:

  • Knowledge with AI: article authoring assistance
  • Knowledge from AI: capture knowledge from AI-powered conversations
  • Knowledge for AI: context to boost success for AI-powered interactions

Members will share their latest implementations and we’ll evolve our collective AI guidance.

Innovation Labs are multi-day, highly interactive Member gatherings focused on evolving models and resources to address specific challenges.

Location

Red Hat

100 E Davie St,
Raleigh, North Carolina 27601 United States

Logistics

Raleigh-Durham International Airport (RDU) is 20–25 minutes away by car.

Hotels within walking distance of the office:

Agenda

DAY 1:  Tuesday 9 June

  • 09:00 Welcome and Introductions –Matt Seaman, Consortium
  • 10:00 Break
  • 10:15 Evolving Service Models:  The AI Paradox – Matt Seaman, Consortium
  • 11:00 Red Hat’s KCS Upgrade and KDE Evolution for an Agentic AI Organization  – Matt Matusik, Red Hat
  • 12:00 Lunch
  • 13:30 From Search-Era Support to AI-Ready Knowledge @ Autodesk – Autodesk Team
  • 14:15 Break
  • 14:30 In Production AI Applications and the Impact on Knowledge Management – Show & Tell
  • 15:15 Future of Knowledge Management in an Agentic World  – Group Discussion
  • 16:00 Adjourn

DAY 2:  Wednesday 10 June

  • 09:00 Open Space Sessions: Capitalizing on the collective experience and interests of those in the room
  • 09:30  Open Space Session I   
  • 10:15 Break
  • 10:30  Open Space Session II
  • 11:15 Open Space Debrief
  • 12:00 Lunch
  • 13:30  Emerging Roles, Skills, and Organizational Design for the New Services Environment  – Sara Feldman, Consortium
  • 14:15 Break
  • 14:30 Fulfilling the Enterprise Wide Demand for Knowledge  – Group Discussion
  • 15:30 Summary and Wrap Up
  • 16:00  Adjourn

KCS and Intelligent Swarming are registered service marks of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.