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KCS Transformation Series: Optimize & Innovate

Virtual Event Virtual Event
Virtual Event Virtual Event
December 12 8:00 am 9:00 am PST

Many of the benefits of KCS are not immediate; it is a delayed-gratification model. Continuous improvement is all about creating an environment that enables knowledge worker visibility to the impact of their contribution to maintain momentum.

Together, we will:

  • Review the Indicators of Optimization
  • Share examples of how Consortium Members optimize their KCS programs
  • Q&A with Certified KCS Trainers

The event will be recorded and shared with registrants.

General Admission

Open to Public


KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.

Don’t miss the rest of this series based on the KCS v6 Adoption & Transformation Guide: