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Faster, Easier, Better: Coaching Enablement via your Knowledge Base

Virtual Event Virtual Event
Virtual Event Virtual Event
June 20 8:00 am 9:00 am PDT

Join us for a KCS Verified Vendor presentation from RightAnswers!

Lana Kosnik and Alex Baker will highlight the importance of a solid coaching program for sustained success in a KCS environment.

They will showcase:

  • How to leverage your knowledge base to enable a coaching program
  • Coaching considerations from the perspectives of the coaches, coachees, and KCS program managers or knowledge base administrators
  • Methods to get a more wholistic view of a coaching ecosystem

KCS is a registered service mark of the Consortium for Service Innovation. By registering for this event, I am agreeing to abide by the Member Rules of Conduct and the Photo Policy.

General Admission

Open to the public