Ultimate Phase 2 Complete
KCS Tools & Services
The KCS Academy, in partnership with Members from the Consortium for Service Innovation, has developed a list of minimum functional criteria and a set of scenarios through which vendors demonstrate…
Self-Paced Training
Offered in the Online Learning Center. Self-paced online training is designed to be an introduction to KCS or Intelligent Swarming methodology. More in-depth learning is taught via Trainer-Led Workshops. Seats…
KCS Training
The Consortium for Service Innovation is the source for Knowledge-Centered Service (KCS®) resources and the only authorized certifying body for KCS. Available KCS Training Self-Paced Online Training Instructor-Led Training Getting…
KCS Certifications
The Consortium for Service Innovation is the only authorized certifying body for KCS (Knowledge-Centered Service). Certifications KCS v6 Fundamentals Entry-level certification to ensure common understanding of KCS basics. The exam…
KCS Verified and Aligned Vendor Series Sponsorship
Sponsorship of KCS Vendor Series Web Sessions is open to KCS v6 Verified and Aligned Vendors only. Thank you for your interest in sponsoring a KCS Vendor Series Web Session.…
Request an Invoice
To pay for self-paced online training courses by PO/EFT/Wire/Check, please complete the form below. To pay online by credit card, visit the Online Learning Center Course Catalog
Internal Trainer: Renewal Application
KCS v6 Internal Trainer Certification begins on the date of completing all certification requirements. In order to maintain an active certification status each trainer must deliver at least two (2)…
Internal Trainer Request for Exam Codes and/or Request to Proctor
If you are an External KCS v6 Trainer, please request exam codes or proctor setup here.