KCS Case Studies

Learn how different organizations have been successful with KCS: see KCS Case Studies in the Digital Library.

2012 Executive Summit Summary

A Framework for Service Excellence April 30 – May 2, 2012 in Tucson, AZ Service Excellence Definition: Maximize customer realized value/success through the use of our products and services Easy…

Best Web Support Sites by ASP Online

Congratulations to the Consortium Members awarded “Best Web Support Sites of 2012” by the Association of Support Professionals! Winners in the Open Division included Cisco Systems, Quest Software, Red Hat,…

TAUS Translation Technology Roundtable

Consortium Members can attend the TAUS Translation Technology Roundtable in Paris on May 30 for the TAUS member price of €250 (50% off list price – register directly). The agenda…