Knowledge-Centered Service (KCS<sup>®</sup>)

Knowledge-Centered Service (KCS) describes a way of interacting with knowledge which enables teams to: Additionally, KCS provides insight into which questions are being asked the most, and identifies recurring problems…

Intelligent Swarming

Intelligent Swarming is a smarter way to align people with work. Traditional tiered support structures cannot keep up with the demand of complex work in knowledge-intensive environments. Intelligent Swarming efficiently…

Membership Experience

Consortium Membership offers a unique opportunity to connect with a wide network of peers while influencing globally-adopted industry models. Members enjoy a collaborative environment, expert resources, and a supportive community…