Recommended Reading
General
- The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
"The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life," writes Malcolm Gladwell, "is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do." Although anyone familiar with the theory of memetics will recognize this concept, Gladwell's The Tipping Point has quite a few interesting twists on the subject.
— amazon.com
"The Tipping Point is one of the most effective books on science for a general audience in ages. It seems inevitable that 'tipping point', like 'future shock' or 'chaos theory', will soon become one of those ideas that everybody knows--or at least knows by name."
— Ron Hogan
"...a lively, timely and engaging study of fads.... The Tipping Point is worth reading just for what it tells us about how we try to make sense out of the world."
— The New York Times Book Review, Alan Wolfe - The Prince by Niccolo Machiavelli, Daniel Donno (introduction)
- The Innovator's Dilemma: The Revolutionary National Bestseller That Changed The Way We Do Business by Clayton M. Christensen
"What do the Honda Supercub, Intel's 8088 processor, and hydraulic excavators have in common? They are all examples of disruptive technologies that helped to redefine the competitive landscape of their respective markets. These products did not come about as the result of successful companies carrying out sound business practices in established markets. In The Innovator's Dilemma, author Clayton M. Christensen shows how these and other products cut into the low end of the marketplace and eventually evolved to displace high-end competitors and their reigning technologies."
— amazon.com
"At the heart of The Innovator's Dilemma is how a successful company with established products keeps from being pushed aside by newer, cheaper products that will, over time, get better and become a serious threat. Christensen writes that even the best-managed companies, in spite of their attention to customers and continual investment in new technology, are susceptible to failure no matter what the industry, be it hard drives or consumer retailing. Succinct and clearly written, The Innovator's Dilemma is an important book that belongs on every manager's bookshelf. Highly recommended."
— Harry C. Edwards - The Balanced Scorecard: Translating Strategy into Action by Robert S. Kaplan, David P. Norton - Buy
The Balanced Scorecard shows managers how to mobilize their people to fulfill the company's mission. More than just a measurement system, this revolutionary tool tells readers how to channel the energies, abilities, and specific knowledge they possess into the achievement of long-term goals.
Here is an accounting text that requires absolutely no knowledge of methods and acronyms, but rather needs a strong business orientation to understand. What professor Kaplan and consultant Norton have created is a system that not only measures but, more important, manages such elusive corporate goals as mission, vision, customer and employee satisfaction, and the like. The "balanced scorecard" they've devised is based on long-term studies of five companies. The beauty of the scorecard is its reality-grounded perspective; the authors readily admit, for instance, that if such a system is put into effect, it will fail without the consensus of senior management. For organizations and their employees undergoing change. — Barbara Jacobs Ingram - The Balanced Scorecard: Measures That Drive Performance by Robert S.Kaplan, David P. Norton
HBR OnPoint Articles save you time by enhancing an original Harvard Business Review article with an overview that draws out the main points and an annotated bibliography that points you to related resources. This enables you to scan, absorb, and share the management insights with others. During a year-long research project, the authors developed a "balanced scorecard" performance measurement system that allows executives to view a company from several perspectives simultaneously. The scorecard includes financial measures that reveal the results of actions already taken, as well as three sets of operational measures that show customer satisfaction, internal processes, and the organization's ability to learn and improve. Creating a balanced scorecard requires translating a company's strategy and mission statement into specific goals and measures. Managers then track those measures as they work toward their goals. Putting the Balanced Scorecard to Work, Reprint #9350! 5, presents the implementation of this concept. - Getting Together : Building Relationships As We Negotiate by Roger Fisher, Scott Brown (Contributor)
- The Power of Alignment : How Great Companies Stay Centered and Accomplish Extraordinary Things by George Labovitz, Victor Rosansky
This book goes beyond TQM and reengineering by creating a new approach called Alignment. The authors show that great companies manage to link strategy and people and integrate customer needs with continuous improvement processes. DLC: Organizational change.
"Offers managers the principles and techniques necessary to direct the human potential of their entire organizations toward achieving sustained growth and profit, winning loyal customers, and creating a high performance workforce. 50,000 first printing. $100,000 ad/promo."
— Ingram - The Art of War y Sun-Tzu, Sun Tzu, James Clavell (Editor)
- 21st Century Capitalism by Robert Heilbroner
"Economists, practitioners of the dismal science, are little known for their compassion or their profundity, but Robert Heilbroner, author of The Worldly Philosophers, displays both in this sweeping study of the state and future of capitalism. Based on lectures delivered at Massey College, Heilbroner's book argues persuasively that the public sector, far from being a drag on the marketplace, can be 'an indispensable source of strength;' that the death of Communism, not just an unalloyed cause for celebration, represents in some ways the end of the ideals of egalitarianism and community; and that there is 'a limit beyond which acquisitiveness no longer serves, and may well disserve, the adaptability of the order.' A book everyone concerned about more than their next paycheck should read.
— amazon.com
"An exhilarating exploration of ideas... Heilbroner ponders the possibilities for 21st-century capitalism in a sweeping examination of the 'idea of progress'."
— The New York Times Book Review, Robert Eisner