New Case Study: Leveraging KCS and Communities at Extreme Networks

Kelly Murray , February 14, 2017


 
A new case study is up on the KCS Resources page at the KCS Academy:

How Extreme Networks improved loyalty and won the top spots on customer web searches with a disciplined, data-driven approach to KCS and communities.

 
 

Leave a Reply

Your email address will not be published. Required fields are marked *

Benefits of Membership

Click here for a pdf on the benefits of membership.

Click here for membership levels and information.

Resources

KCS Principles and Core Concepts. The foundation of the methodology.

KCS Practices Guide v6
A comprehensive how-to guide.

KCS Adoption Guide
A step-by-step approach for planning a KCS adoption.

Please visit The KCS Academy for more KCS resources including case studies.

If you would like to opt-in to the mailing list, please click here.

The work of the Consortium is protected by Creative Commons licenses.