Wednesday, February 16, 9:00 - 10:00am Pacific

Join us for monthly Deep Dive Discussions where we dive into a topic of interest to members to better understand implementation challenges and exchange best practices.

Topics are selected via member nomination and votes within the Consortium IdeaStorm (BrightIdea link - login required) as well as during the monthly ConversationStorm meetings.

Agenda:

How to Assess the Effectiveness of Communications of our KCS Program
(BrightIdea link - login required)

We know that communication is a two-way street, yet we often just push our messsage out and hope that it has the desired effect. This topic deals with ideas and proven methods for ensuring that what we intend to say is the same as what is actually received by the folks we are communicating with in our KCS programming.